New York Labor Law §27-e

New York Retail Workplace Violence Prevention Training

New York retail workplace violence prevention training for retail employees, built to the interactive training duty in Labor Law §27-e (Retail Worker Safety Act). Covers coverage and the ten-employee threshold counted statewide rather than per store, retail risk factors, reporting rights and the ban on retaliation, de-escalation and safe positioning, emergency procedures, exits and meeting places, active-shooter response concepts, supervisor duties, and the silent response button that applies only at 500 or more New York retail employees from January 1, 2027. Assignment is on hire, then annually at 50 or more New York retail employees and every two years at 10 to 49, during paid work time. Full Spanish narration, video, captions and transcripts. Randomized final exam.

$59
4 modules · certificate included
$44.25 a seat at 10+ · save 25% · price your team
What this course does and does not doIt is not a New York certification, a state-approved credential or a licence, and it does not by itself make an employer compliant — the employer must still adopt and distribute its written policy, supply its store-specific information, schedule the training during paid work time and keep the correct assignment cadence.
Add 2 more courses and save 10%.

Quick answer

What is New York Retail Workplace Violence Prevention Training?
New York Retail Workplace Violence Prevention Training is online compliance training documenting the requirements of New York Labor Law §27-e. It costs $59, is self-paced across 4 modules, and issues a dated certificate the moment the trainee finishes.
Who needs it?
employers and safety managers documenting required workplace-safety and HR training for their staff.
Is the certificate verifiable?
Yes. Every certificate carries a unique number that anyone can check publicly at certifiedtrainingusa.com/verify without an account.

What this course covers

01
Orientation, Coverage, Rights and Retail Risks15 min
Welcome and Course Roadmap; Who the Retail Worker Safety Act Covers; What Workplace Violence Means; Retail Risk Factors; Policy, Reporting Rights and Non-Retaliation.
02
Prevention and De-escalation in Retail Settings15 min
Layered Retail Prevention; Situational Awareness Without Profiling; De-escalation Foundations; When to Disengage and Get Help; Retail Scenarios and Control Decisions.
03
Emergency Procedures and Active-Shooter Response15 min
Recognizing and Communicating an Emergency; Exits, Meeting Places and Accountability; Evacuate, Shelter and Create Distance; Active-Shooter Preparedness; Alarms, Buttons and Emergency Devices.
04
Supervisor Duties, Store Configuration and Completion15 min

Who needs this training

This course is for employers and safety managers documenting required workplace-safety and HR training for their staff. It documents the training required under New York Labor Law §27-e. You can take it as an individual, or buy seats for your whole team from one account.

Instant, verifiable certificate

Your certificate issues the moment you finish, with a unique ID. Any employer or inspector can confirm it at certifiedtrainingusa.com/verify. No waiting for a card in the mail.

Get 10% off your first course

One code, one use, any course. We will also send you the occasional note when a standard changes in a way that affects training you have already bought. Nothing else.

The code applies at list price. It does not combine with team seat discounts or bundles, which are already discounted. Unsubscribe anytime.

Common questions

Can I complete this training online?

Yes. New York Retail Workplace Violence Prevention Training is delivered entirely online and self-paced. The regulation (New York Labor Law §27-e) requires that the training occur and be documented, which this course satisfies; any hands-on or site-specific portion a standard also requires remains the employer's responsibility.

Do I get a certificate?

Yes. A certificate is issued the moment you complete the course. It carries a unique ID and can be verified by any employer or auditor at certifiedtrainingusa.com/verify.

How long does it take?

The course is self-paced, so you can finish in one sitting or return as your schedule allows. Most learners complete it in under two hours.

Can I train my whole team?

Yes. You can buy multiple seats and manage your team from one account. Training providers can also resell this course under their own brand.

Before you buy, read the background

We publish a sourced guide to this requirement, with the current enforcement figures pulled from our own dataset.

Workplace Violence · 7 min read
New York Retail Workplace Violence Prevention Training Explained
What New York's retail workplace violence prevention requirement actually asks of employers, covering the written plan, training, panic buttons and late shift working.

Others usually trained alongside this

Same category, same audience. Most sites that need one of these need more than one.

Sexual Harassment Prevention Training
$49
Sexual Harassment Prevention in New York
$39
Sexual Harassment Prevention in California
$39
Sexual Harassment Prevention in California (Supervisor)
$49

See all HR, Harassment & Workplace Violence courses

Train your team

Set the headcount and the price follows. Volume discount applies automatically, and every seat gets its own redemption code to hand out.

seats
5 × $50.15$250.75
Small team · 15% offsaves $44.25

One redemption code per seat, plus a roster showing who has finished.

Volume discount

5 more seats and the rate drops to $44.25.

25+ seats can be paid on invoice against a PO instead of a card.

Ready to certify?
$59 · certificate included · start now